SUPPLY CHAIN RISK MANAGEMENT AS A SERVICE

Your supply chain
gets reinforcements.

AI Guardians and experienced experts strengthen your supply chain risk management. You receive well-founded priorities and practical next steps – directly in Microsoft Teams.

See Guard in action

01 / YOUR SUPPLY CHAINThe world keeps moving.

NewsRaw materialsGeopoliticsWeatherTransport routesSanctionsSitesCertificatesFinancial signalsDelivery datesQuality dataQuestionnairesTeam knowledgeSupplier responsesNatural events

External signals. Your business knowledge.

02 / YOUR PROTECTION TEAMAI and expertise. One service.

GUARD

10 SPECIALISTSAI Guardians

SignalWatch ContextWatch PerformanceWatch CertWatch EntryGuard SupplierConnect TeamConnect RiskLens ImpactLens CasePilot

Detect · Assess · Coordinate

EXPERT GUIDANCEGuard experts

Methodology · Judgement · Actions

Working together for your business.Procurement · Production · Customers

03 / YOUR WORKING DAYYour team can act.

TMicrosoft TeamsEXAMPLE

SCRM Guard / Guard Guide

TO INFORM YOUR DECISION

Confirm delivery capability.

Transport route closed.
Precision parts are hard to replace.

NEXT STEPObtain a confirmed delivery plan.

Enquiry prepared

Explore Guard in your working day

01Connect signals
02Understand relevance
03Act as a team

A wealth of information becomes signals linked to your supply network.

Illustrative workflow

REFERENCES & PARTNERS

01 / GUARD TAKES CARE OF

Connecting information.
Putting risks in context.

AI Guardians monitor signals and prepare tasks. Guard experts contribute methodology, expert judgement and ongoing support.

02 / YOUR TEAM RECEIVES

Clear priorities.
Prepared next steps.

You receive relevant alerts, transparent assessments and practical tasks – directly in Microsoft Teams.

03 / YOUR TEAM DECIDES

Choosing actions.
Staying in control.

You set priorities, approvals and the scope within which Guard can act. We support you within the agreed service scope.

AI GUARDIANS AND EXPERTS. DIRECTLY IN MICROSOFT TEAMS.

Your working day.
Already prepared.

Five views of your working day. AI Guardians connect information and tasks. Guard experts contribute methodology and expert judgement. Your team decides.

TMicrosoft Teams

SCRM GuardProcurement / Your workspaceEXAMPLE

Your team. One workspace.

Your journey through Guard

Everything that matters. In one place.

Before onboarding, too

YOUR SUPPLIER NETWORKWhat matters now.

Supply · Performance · Evidence

Suppliers monitored12

High priority2

Open cases5

Open actions5 / 2 overdue

PORTFOLIO PRIORITIES

Business importance →

Risk →

1Precision partsClarify today

2ElectronicsImprove performance

3PackagingUpdate evidence

Illustrative portfolio excerpt

THREE ISSUES IN FOCUS

Where your team
can act now.

Secure supplyClarify the transport alert affecting precision parts.

Develop suppliersDiscuss falling on-time delivery for electronics.

Keep evidence up to dateRequest a renewed certificate for packaging.

NEXT STEPReview priorities togetherProcurement · three issues in focus

How Guard helps here

Supply, supplier performance, evidence: Guard brings your topics together in Teams. You see where your team can act.

Illustrative view · fictional dataAI Guardians + Guard experts

01 / 05 Get the overview

Everything that matters. In one place.

Supply, supplier performance, evidence: Guard brings your topics together in Teams. You see where your team can act.

One shared view. Three practical starting points.

Explore the Guardians involved

Before onboarding, too

SCRM GuardOne shared view of progress, with information in one place.

SCRM Guard · Your supply network. At a glance.

News, delivery performance and evidence come together. See what is changing — and which issues need attention.

THREE ISSUES IN FOCUS

Where your team
can act now.

Secure supplyClarify the transport alert affecting precision parts.

Develop suppliersDiscuss falling on-time delivery for electronics.

Keep evidence up to dateRequest a renewed certificate for packaging.

EntryGuard · Know the risks before you decide.

Considering a new precision parts supplier? Ask Guard Guide. EntryGuard checks the candidate against your defined risk perspective.

ENTRYGUARD · INITIAL RISK CHECK

New candidate.
Clear questions to resolve.

Your perspectiveSupply & quality

Location & industry contextAssessed

Quality certificatePublicly sourced

Open: confirm the certificate’s scope and the alternative production site.

Company websiteContext dataYour criteria

Illustrative view · fictional data

02 / 05 Spot changes

Which change affects us?

A closed transport route. Declining delivery reliability. An expiring certificate. Your Guardians reveal changes in your supply network.

Relevant signals with sources and supplier links.

Explore the Guardians involved

Explore this view

SignalWatchPotential exposure identified. Follow-up enquiry prepared.

ContextWatch · Understand dependencies early.

Countries, industries, raw materials and transport routes shape your supply network. ContextWatch shows where suppliers share the same exposure.

PRECISION PARTS · CONTEXT

Two suppliers.
One shared dependency.

CountryShared region

IndustryMetalworking

Raw materialSteel

LogisticsSame corridor

Based on recorded supplier and context data.

SignalWatch · The report that affects you.

News, raw material developments and logistics updates meet your supply network. Here, a road closure affects a recorded transport corridor.

PRECISION PARTS · NEWS & LOGISTICS

Road closure after severe weather.

NewsSiteTransport route

Matched to2 suppliers on the corridor

Supply capabilityResponse pending

Also monitored: raw material prices, availability and industry news.

PerformanceWatch · See performance. Drive improvement.

On-time delivery is falling at an electronics supplier. PerformanceWatch brings delivery, quantity and quality data together to prepare your next supplier discussion.

ELECTRONICS · SUPPLIER PERFORMANCE

On-time delivery

88%

May · 96 %October · 88 %

Quantity accuracy98 %

Quality3 open complaints

Based on supplied performance data · causes yet to be clarified.

CertWatch · Find evidence. Meet deadlines.

CertWatch searches for publicly available certificates and monitors stored evidence. A packaging supplier’s certificate is due for renewal.

PACKAGING · CERTIFICATES

Quality certificatePublicly sourced · recorded

21days

Updated evidenceStill valid

UpdateEnquiry prepared

Validity, scope and specialist review status in one view.

Illustrative view · fictional data

03 / 05 Resolve questions

Turn open questions into clarity.

Is production running – and are deliveries moving? AI Guardians connect the responses. Guard experts review open assumptions and help you ask the decisive follow-up question.

Responses in context. Open points clearly identified.

Explore the Guardians involved

Bring information together

SupplierConnectFollow up precisely. Keep the full picture.

SupplierConnect · The right question. Straight to the source.

Supply capability, self-assessment or missing documentation: SupplierConnect brings enquiries, questionnaires and reminders together. Responses are added to the relevant supplier case.

SUPPLIER ENQUIRIES · CURRENT STATUS

Ask focused questions.
Follow through.

Precision parts

“Production is running.” The delivery plan is still unclear.

Targeted enquiry prepared

Packaging

Please provide the updated evidence.

Send after approval

TeamConnect · Your knowledge becomes a shared foundation.

Internal campaigns and questionnaires bring procurement, planning, quality and engineering into the picture. They reveal dependencies no news story can uncover.

INTERNAL CAMPAIGN · DEPENDENCIES

What do your departments know?

Procurement

Precision parts: no short-term alternative.

✓

Engineering

A new manufacturer needs approval.

✓

Planning

Supplier supports an important order.

✓

Structured responses from your internal questionnaire.

Illustrative view · fictional data

04 / 05 Set priorities

What really affects your business?

RiskLens and ImpactLens bring risk assessments and business relevance together. Guard experts review the assumptions behind the priorities with you.

Reasoned priorities, rather than another list of alerts.

Explore the Guardians involved

Understand your priorities

ImpactLensTurn multiple warning signs into meaningful priorities.

RiskLens · Your criteria set the standard.

Delivery capability, performance or evidence: you define criteria and weightings with our experts. RiskLens makes assessments traceable through sources, explanations and open questions.

YOUR RISK PERSPECTIVE · EXAMPLE

You set the focus.

Supply capability50 %

Supplier performance30 %

Evidence20 %

Illustrative weighting, not a risk score. Missing information remains visible as open questions.

ImpactLens · What affects your business is what matters.

A supplier that is hard to replace needs a different approach from one with ready alternatives. ImpactLens adds business importance to your view of risk.

BUSINESS IMPORTANCE · YOUR INPUT

Same alert.
Different priority.

Precision partsHard to replaceImportant order · clarify first

Standard partsAlternative availableSame corridor · keep monitoring

Risk and business importance remain separate dimensions.

Illustrative view · fictional data

05 / 05 Take action

The next step is ready.

Guard Guide explains priorities in the chat. Guard experts weigh up options with you. CasePilot brings tasks, owners and effectiveness reviews together.

You decide. Guard keeps track.

Explore the Guardians involved

From briefing to action

Guard GuideYou make the decision. Guard does the groundwork.

CasePilot · Turn insight into action.

Clarify supply status, improve performance, update evidence: CasePilot links issues to tasks, owners and deadlines — through to a joint review of effectiveness.

CASES & ACTIONS · EXCERPT

Who does what.
By when.

Clarify supply statusProcurement · today

Prepare a supplier development discussionProcurement & Quality · this week

Update certificateQuality · in 5 working days

Suggested tasks · subject to your team’s approval.

Guard Guide · Ask questions. Get ready to act.

“What should we do first, and why?” Guard Guide brings priorities and context together in the chat. Guard experts help you weigh up the options.

GUARD GUIDE · YOUR DECISION BRIEFING

Three issues.
Clear next steps.

Clarify supply first.Precision parts are hard to replace. Obtain a confirmed delivery plan; review an alternative route with the supplier.

Improve supplier performance.Discuss on-time delivery and complaints with the electronics supplier.

Update evidence in time.The certificate is still valid. Request an update and assign the review.

Based on the alert, performance data, evidence and internal responses.

Illustrative view · fictional data

Which task would you like help with?
Let’s discuss how to get started.

Book an initial call Meet all the Guardians

AS AUTONOMOUS AS YOU WANT.

Your Guardians.
Your rules.

You determine autonomy for each process and action. We set up the framework together.

Prepare.

Enquiry prepared as a draft.
You review and send.

After approval.

You approve the enquiry.
Guard sends it.

Within your rules.

Reminders run automatically.
Within your rules.

Explore security and control

GUARD EXPERTS. WORKING ALONGSIDE YOU.

Expertise that shapes Guard.
People who work with you.

Our team brings procurement and supply chain risk management experience to your work with Guard: from defining your risk perspective and tackling complex assessments to reviewing actions together.

01 / SHAPING THE METHODOLOGY

Set the right criteria.

Together, we define relevant risks, assessment criteria and information needs. This provides the methodological foundation for your AI Guardians.

02 / WEIGHING THE OPTIONS

Put the facts in context.

Our experts review conflicting information and open assumptions. Together, we discuss priorities and develop realistic options for action.

03 / LEARNING FROM RESULTS

Review what works.

We review the effects of actions with you. The findings help refine criteria, questions and ways of working.

EXPERIENCE FROM PRACTICE

SCRM Consulting’s methodology and project experience inform how your Guard service is set up and supported by our experts.

Dedicated contacts and regular discussions within your agreed scope of support.

Explore how we work together

GUARD SPOTLIGHT

What moves your supply chain.

Briefings, analyses & insights

GET TO KNOW GUARD

See what your team can hand over.

In an initial conversation, we discuss your starting point, where Guard can help and the topics for your demo.

Book an initial call Choose a time via Microsoft Bookings.Prefer to write? Send an enquiry

01
Initial conversation
Discuss your starting point and where Guard can help.
02
Relevant demo
See how Guard addresses your questions.
03
Free workshop
Develop your risk perspective and next steps.

How we start working together

Your supply chaingets reinforcements.

Confirm delivery capability.

Connecting information.Putting risks in context.

Clear priorities.Prepared next steps.

Choosing actions.Staying in control.

Your working day.Already prepared.

Everything that matters. In one place.

Which change affects us?

Turn open questions into clarity.

What really affects your business?

The next step is ready.

Where your teamcan act now.

Two suppliers.One shared dependency.

Road closure after severe weather.

On-time delivery

Ask focused questions.Follow through.

What do your departments know?

You set the focus.

Same alert.Different priority.

Who does what.By when.

New candidate.Clear questions to resolve.

Three issues.Clear next steps.

Everything that matters. In one place.

Where your teamcan act now.

New candidate.Clear questions to resolve.

Which change affects us?

Two suppliers.One shared dependency.

Road closure after severe weather.

On-time delivery

Turn open questions into clarity.

Ask focused questions.Follow through.

What do your departments know?

What really affects your business?

You set the focus.

Same alert.Different priority.

The next step is ready.

Who does what.By when.

Three issues.Clear next steps.

Your Guardians.Your rules.

Prepare.

After approval.

Within your rules.

Expertise that shapes Guard.People who work with you.

Set the right criteria.

Put the facts in context.

Review what works.

What moves your supply chain.

See what your team can hand over.

Initial conversation

Relevant demo

Free workshop

Your supply chain
gets reinforcements.

Connecting information.
Putting risks in context.

Clear priorities.
Prepared next steps.

Choosing actions.
Staying in control.

Your working day.
Already prepared.

Where your team
can act now.

Two suppliers.
One shared dependency.

Ask focused questions.
Follow through.

Same alert.
Different priority.

Who does what.
By when.

New candidate.
Clear questions to resolve.

Three issues.
Clear next steps.

Where your team
can act now.

New candidate.
Clear questions to resolve.

Two suppliers.
One shared dependency.

Ask focused questions.
Follow through.

Same alert.
Different priority.

Who does what.
By when.

Three issues.
Clear next steps.

Your Guardians.
Your rules.

Expertise that shapes Guard.
People who work with you.